Effective date: November 24, 2024

Privacy Policy

Lottorbit is committed to protecting your personal data. This policy explains how we collect, use and protect your information across our digital platform.

1. Introduction and Scope

Welcome to Lottorbit, the premium regulated lottery platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we process your personal data when you access our website or use our application, the privacy rights you enjoy and the legal protection you receive.

This policy is layered; you can expand each section below to learn more. Terms used in this policy have the meanings given in the relevant sections.

2. Data We Collect About You

Personal data means information that can identify an individual (excluding anonymized data from which identity has been removed). We may collect, use, store and transfer the following categories of personal data:

Identity Data: name, username, date of birth, gender, etc.
Contact Data: billing address, email address, phone number, etc.
Financial Data: bank account and payment card information (processed encrypted by the payment channel).
Transaction Data: your income and expenditure records and details of the products and services you purchase.
Technical Data: IP address, login data, browser type and version, timezone settings and location information.

Age Verification Requirement

As a licensed lottery operator, the Platform strictly prohibits any individual under the age of 18 from using the service. We use KYC (Know Your Customer) systems to verify the age and identity of all participants.

3. How We Use Your Personal Data

We use your personal data only where permitted by law, primarily for:

Performance of a contract we have entered, or are about to enter, with you.
Our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
Compliance with legal or regulatory obligations, such as Anti-Money-Laundering (AML) directives and the responsible-gaming framework established by national authorities.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know it.

Those parties process your personal data only on our instructions and are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and the relevant regulator where we are legally required to do so.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Retention may be extended where required by law, regulation or contract (for example AML and prize-claim record keeping). Once the retention period expires, we securely delete or anonymize the relevant data.

6. Age Verification

We verify users' age and identity through our KYC process. If verification fails or we discover a user is under 18, we will refuse service, suspend the account and refund any unused funds in accordance with our rules.

7. Your Rights

Access, correct or delete your personal data.
Restrict or object to our processing of your personal data.
Request data portability.
Withdraw any consent you have previously given.

To exercise these rights, contact us via the Help Center.

8. Contact Us

For any questions or complaints about this Privacy Policy, contact our compliance and customer service team via the Help Center.